UnitySync is having trouble creating objects in Notes

There a few items to check to make sure Notes is configured properly:

• Confirm that directory services are not enabled.

• Notes does not allow an LDAP write if any of the following services are enabled:

  • Directory Catalog
  • Cascaded Addressbooks

• If Directory Assistance (DA) is in use, please refer to the Writing to a Secondary Notes Addressbook Technical White Ppaper for details on how to properly configure DA and your UnitySync connection to work together. Additional information is available in the Can UnitySync read/write Secondary Addressbooks? knowledge base article.

• If not using Directory Assistance, verify the following:

  • Open the servers address book as an administrator using Notes client.
  • From there select Server/Servers and open the properties of the server you plan on syncing with.
  • Ensure the following fields are blank:
    • Directory assistance database name
    • Name of condensed directory catalog on this server

• Configure LDAP

  • Open the servers address book as an administrator using Notes client.
  • From there select Server/Servers and open the properties of the server you plan on syncing with.
  • LDAP can be configured by selecting the Ports/Internet Ports/Directory tabs from the server properties screen. You must make sure that LDAP is enabled and that it has a valid TCP/IP port that does not conflict with other software.
  • Set the Name & Password authentication must be set to Yes.
  • Save the Server configuration screen.
• Verify LDAP is setup for write access
  • Open the servers address book as an administrator using Notes client.
  • Select Server/Configurations from the left side. If there is not a configuration entry for all servers click Add Configuration. Otherwise edit whats already in place.
  • If this is a new configuration we recommend using a global configuration by setting Yes to “Use these settings as the default settings for all servers”. Once this is checked an LDAP tab will appear.
  • Select the LDAP tab. Edit the screen and make sure “Allow LDAP users write access” is set to Yes.
  • You can take the defaults for all other options.
• Configure the Access Control for the addressbook
  • Open the servers address book as an administrator using Notes client.
  • Select: File/Database/Access Control from the pull down menu.
  • Select the advanced button on the left side.
  • Make sure the Maximum Internet name & password is set to Editor

If you have just enabled LDAP you will also have to restart the Notes services.