Can ENS be installed on the UnitySync server?
Created: 2024-02-15 10:02:01Modified: 2024-12-05 12:21:05
Tags: Errors System Requirements Troubleshooting UnitySync
Errors related to Trellix Endpoint Security (ENS)
ENS may be installed on the UnitySync server. However, an exclusion must be added for the UnitySync install directory. Without this exclusion, the following error may occur.
Error 500, Internal server CGI program sent malformed or too big
OR
(500) Internal Server Error
Error 500: Internal Server Error CGI program sent malformed or too big (>16384 bytes) HTTP headers: []
URL: config.cgi/key?_=1699484758
NOTE: To isolate ENS as the issue, you can temporarily uninstall ENS. If the error continues after ENS is uninstalled, contact Support@dirwiz.com.
If the error goes away when ENS is uninstalled, please review the following articles:
ENS - Excluding items from Exploit Prevention
Exploit prevention exclusions stop working.
If the error continues after you’ve added the exclude, please contact the Trellix Support team for assistance.